April 2, 2026
Designing Experiences Through Music: How Functional Music Supports Wellness Tourism
How functional music supports emotional wellness in hospitality and regenerative tourism. From Swiss art prescriptions to adaptive in-store sound design.

Inspired by a reflection from Ximena Alfaro on regenerative tourism and emotional wellness.
Can Travel Actually Heal?
Earlier this year, doctors in Neuchâtel, Switzerland, began prescribing something that might have seemed unusual until recently: museum visits, walks in botanical gardens, and cultural experiences. The program, a two-year pilot backed by a 2019 World Health Organization report on arts and health, has already distributed 500 prescriptions, and officials are considering expanding it to theater and dance.
This isn't just a passing trend. In a global context where stress is one of the main health risks, tourism focused on emotional wellness is becoming increasingly relevant.
Ximena Alfaro, a specialist in sustainable and regenerative tourism, summed it up perfectly in a LinkedIn post: "It's clearer than ever to me that wellness is holistic. Tourism can be a powerful tool to support, care for, and accompany both personal and collective processes."
This vision invites us to design experiences that don't just accommodate, but that also nurture. And that's where music plays a fundamental role in promoting integral well-being.
How Does Music Function as a Form of Care?
At Brandtrack, we believe music is not just entertainment; it's a sensory strategy that directly impacts well-being: reducing stress, creating emotional connection, and transforming experiences into moments of calm and healing.
When we work with commercial spaces aiming to provide transformative customer experiences, we create customized sound environments that:
- Support different moments of the day, adapting in real time to weather and foot traffic through AI-powered Smart Playlists
- Strengthen the brand identity of the location, ensuring the sonic atmosphere is as intentional as the interior design
- Improve revenue per square meter: HUI Research found that brand-aligned music can increase sales by over 9%, and KS Depor saw a 14% increase in average ticket with Brandtrack's Smart Playlists
- Reinforce feelings of calm, balance, or joy, depending on the business goal from a wellness retreat to a boutique hotel lobby
This approach goes far beyond simply playing "pleasant" music. It's about designing emotionally coherent, resonant environments aligned with the brand's value proposition.
What Role Does Functional Music Play in Regenerative Tourism?
In regenerative tourism, experiences are designed with holistic care in mind. Within that framework, functional music plays a strategic role: to relax, to support and accompany without invading, and to create atmospheres that invite people to enjoy the present moment.
Whether it's a mountain spa, a guesthouse, or a restaurant, the right song at the right time can amplify the emotional impact of the experience. This is especially relevant for hospitality spaces where the guest's emotional state is central to the offering, places like wellness hotels, retreat centers, and destination restaurants.
Brandtrack already powers the sound of hospitality brands across 35 countries, including clients like Hilton and Palace Resorts. With 250+ pre-curated playlists by business type and genre, and Smart Playlists that adapt automatically to the rhythm of each space, the platform makes it possible to deliver a consistent, intentional sensory experience, without requiring manual effort from staff.
The Tourism of the Future Is More Sensorial
Ximena Alfaro's reflection reminds us that the tourism of the future will be more human, more sensorial, and more meaningful.
At Brandtrack, we want to be part of that transformation, positioning musical ambiance as a key element in promoting emotional and experiential well-being. Because when every sensory detail is aligned with purpose, the experience stops being a service and becomes something guests carry with them long after they leave.
