Design the Guest Experience with Intelligent Music

Transform music into a strategic layer of your guest journey, intelligently adapted to each zone, time and context, centrally governed across all properties.

Trusted by leading brands worldwide

When music isn't managed strategically, the guest experience becomes inconsistent

6 zones. 6 different atmospheres.

Lobby feels premium but restaurant feels random.

Your brand depends on who controls the speaker.

Experiences shouldn't change with each shift.

15 hotels. Zero visibilty.

No real-time control. No consistency across properties.

One audit away from fines.

Unlicensed music is a silent operational risk.

Brandtrack turns music into your hotel's experience operating system

With Brandtrack, music becomes a strategic component of the guest experience, aligned with your brand positioning and contextual factors such as time of day or climate.

Elevating Guest Experience

Curated music that supports comfort, mood, and memorable stays—from arrival to late-night moments.

Easy Music Control

Centralized scheduling and remote control by location and zone, so your team can manage everything without manual changes.

Ensuring Legal Compliance

Fully licensed music for commercial use, keeping your property compliant and giving you peace of mind.

From arrival to last drink, every moment has intention

Every moment influences how guests perceive your hotel.

ROOFTOP

Energy that evolves with sunset and social rythm.

RESTAURANT

Music that adapts to occupancy, service speed and concept.

HALLWAYS

Subtle atmospehers that reduce perceived wait time.

LOBBY

Sound that defines positioning within the first 10 seconds.

Curated music for your hotel

Expert-curated playlists for every space in your hotel. From lobby to rooftop, each zone with its own identity.

Central governance with local flexibility

One dashboard for all your properties with full visibility. Program once, replicate across all hotels. Manage zones remotely, set roles and approvals, and maintain brand coherence globally.

AI voice message integrated into the experience

Create contextual voice messages powered by AI: event promotions, F&B activities, brand storytelling, and cross-selling moments. Deploy instantly across one or multiple properties.

Music that drives measurable results

+22%

Increase in consumer rotation during peak hours.

+18%

Lift in campaign-driven sales for promoted categories.

+12%

Increase in consumer satisfaction with brand-coherent music curation.

+2M

Monthly listeners reached across our clients’ locations.

100% licensed and audit-ready

All music licensed for commercial use. Zero legal uncertainty across markets and documentation exportable in one click.

Multi-property control

Manage all hotels from one dashboard.

Central billing and rollout

Simple deployment across properties and zones.

Roles and approvals

Control who can change music and when.

Audit-friendly documentation

Exportable proof pack when requested.

Why hospitality teams choose Brandtrack

We work with brands that need more than a traditional playlist provides. Teams that want measurable impact and local flexibility.

“Brandtrack has positively impacted the sensory experience of our guests and is a plus for our operations. The atmosphere has become warm, welcoming, and modern. Guests tell us they feel right at home”.

Kenia Matos, Guest Experience Manager, Hodelpa.

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industry

Hospitality

“We elevated the guest experience through a coherent music strategy adapted to every space".

Luis Tinedo, Entertainment Director, Breathless.

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industry

Hospitality

“Brandtrack brings operational order and makes music part of the experience".

Emanuel, IT Manager, Hilton Pilar.

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industry

Hospitality

“Music became a key part of the guest experience. Having full control allows us to create an atmosphere that positively impacts both our guests and our team”.

Gabriel Gomez, Front Desk Manager, Radisson Bariloche.

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industry

Hospitality

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